Environmental Resources Management, Inc.
Knoxville, TN
The Senior Account Executive (AE) serves as the primary day-to-day liaison between ERM MCA and its clients, building strong relationships and ensuring client needs are met through effective communication, project management and flawless execution. The AE owns project details from initiation through completion, coordinating internal teams and client stakeholders to deliver work on time, on budget and aligned with client objectives. The role requires a "North Star" mentality, maintaining focus on client success while proactively identifying opportunities to strengthen relationships and support business growth. Responsibilities Client Relationship Management Serves as the primary point of contact for day-to-day client communications. Builds and maintains strong client relationships founded on trust, responsiveness and accountability. Keeps clients informed of project status through weekly status reports, timelines, meetings, and other written or verbal...