Heartland Technology Group
Columbia, MO
Heartland Technology Group Description:
The Managed Services Engineering Associate will function as a professional that provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. In addition, this position provides customer service and shows the day-to-day responsibilities involved in being a successful member within the IT industry. Roles and Responsibilities/ Essential Functions: Work as a member of the HBS managed services team that provides critical IT Support for multiple HBS customers. Obtain knowledge on a variety of technologies and platforms used by customers as directed by your Team Lead. Perform proactive maintenance duties such as switch/firewall/routers upgrades, server patches, workstation patches, firewall rules, etc. Assist in Remote application and hardware support for switches, routers, firewalls, servers, and storage. Monitor and analyze customer...