$72,000 - $90,000 yearly
Quantinuum
Broomfield, CO
Support Services Analyst - 863
We are seeking a Support Services Analyst in our Broomfield, CO, Location.
The Support Services Analyst is a key contributor to the delivery of high-quality, end-to-end IT support across Quantinuum’s global workforce. Bridging first-line responsiveness with deeper second-line technical troubleshooting, this hands-on role combines technical expertise with a customer-centric mindset to ensure seamless issue resolution. With a focus on triage, issue ownership, and knowledge management, the analyst works collaboratively across IT, Engineering, Enterprise Applications, and Information Security to support endpoints, workplace technologies, and collaboration tools while continuously improving service delivery.
Key Responsibilities:
Triage and respond to support requests and incidents submitted via email, or ServiceNow, escalating and resolving issues in accordance with SLAs....