6 jobs found in Boston, MA

Family Advocacy Intervention Specialist (FAIS) - Family Advocacy Program (FAP)  Employment Type: Full-Time Company: Choctaw Advantage Solutions (CAS) Position Summary CAS is seeking a Family Advocacy Intervention Specialist (FAIS) to join the installation’s multidisciplinary Family Advocacy Program (FAP) team. The FAIS serves as a clinical and prevention subject matter expert (SME), supporting the prevention of domestic violence, child maltreatment, and problematic sexual behavior in children and youth (PSB-CY). The FAIS combines clinical treatment responsibilities with a strong focus on secondary prevention, community outreach, education, and family support . The position works closely with military leadership, base organizations, community partners, and FAP staff to strengthen prevention efforts and promote the well-being of military families. Key Responsibilities Serve as a clinical and prevention SME within the multidisciplinary FAP team.Provide clinical...

Contact Center Specialist I US-MA-Medway Job ID: 5793 Type: Full Time # of Openings: 1 Category: Customer Service/Support - Customer Service/Support Contact Center Overview The Contact Center Specialist I is a key role focused on providing exceptional service through various communication channels, including phone and email. The specialist is expected to be highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding and explaining all Bank products and services, and identifying customer needs and recommending appropriate solutions. Responsibilities Effectively communicates and assists both internal and external customers in a professional manner, identify their needs, providing information, and resolving complex issues via telephone and electronic means. Must possess communication skills, such as active listening, attentiveness, clarity of speech and the ability to read ones...

Contact Center Specialist I US-MA-Medway Job ID: 5790 Type: Full Time # of Openings: 1 Category: Customer Service/Support - Customer Service/Support Contact Center Overview The Contact Center Specialist I is a key role focused on providing exceptional service through various communication channels, including phone and email. The specialist is expected to be highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding and explaining all Bank products and services, and identifying customer needs and recommending appropriate solutions. Responsibilities Effectively communicates and assists both internal and external customers in a professional manner, identify their needs, providing information, and resolving complex issues via telephone and electronic means. Must possess communication skills, such as active listening, attentiveness, clarity of speech and the ability to read ones...

Contact Center Specialist I US-MA-Medway Job ID: 5789 Type: Full Time # of Openings: 1 Category: Customer Service/Support - Customer Service/Support Contact Center Overview The Contact Center Specialist I is a key role focused on providing exceptional service through various communication channels, including phone and email. The specialist is expected to be highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding and explaining all Bank products and services, and identifying customer needs and recommending appropriate solutions. This is a Hybrid position located in Massachusetts. Training will be on site in Medway, MA. Responsibilities Effectively communicates and assists both internal and external customers in a professional manner, identify their needs, providing information, and resolving complex issues via telephone and electronic means. Must possess...

Teller US-MA-Westford Job ID: 5770 Type: Part Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Westford Branch Overview It is the responsibility of the Teller to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Teller promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with Bank objectives; and assists customers with questions, as requested. Responsibilities Customer Experience Develops an understanding of customers’ needs and expectations, and offers products and services that address those needs and expectations. Develops new business by...

Teller US-MA-Hopkinton Job ID: 5772 Type: Part Time # of Openings: 1 Category: Community Banking - Tellers/CSR/Branch Management Hopkinton Overview It is the responsibility of the Teller to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team. The Teller promotes strong customer relationships as follows: conducts a wide array of customer transactions; recommends products and services in conformance with Bank objectives; and assists customers with questions, as requested. Responsibilities Customer Experience Develops an understanding of customers’ needs and expectations, and offers products and services that address those needs and expectations. Develops new business by...