Cigna
Tempe, AZ, USA
Warehouse Supervisor Location: Work on site Hours: 8 Hour shift 10 am- 6:30 pm M-F The Warehouse Supervisor monitors productivity and performance standards, plans and directs work flow and project assignments. Oversees production volume to ensure service standards are met. Conducts hiring, training, and evaluation of staff. Responsible for team's adherence to corporate attendance and employment policies. Works with the Operations Manager to develop policies, procedures and the business work plan for the team. Recognizes and recommends operational improvements. What you'll do: Address staff concerns and day to day operational, system, customer service, quality, and professional issues. Work in production as needed. Implement programs and process improvements to enhance the level of internal and external customer service provided. Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve. Coach team to meet...