Nemours
Wilmington, NC, USA
The Access Specialist II - Serves as a liaison between the provider and the patient to ensure patients' access needs are met timely. This is a versatile position that supports provider activity at Nemours Children's Hospital, Delaware and our partner hospitals/locations by processing scheduling requests from patient families or Nemours providers via fax, email, or web portal, daily completion of reports and work queues to ensure quality standards are met and receiving incoming calls from patients/providers via telephone. The Specialist performs registration and insurance verification activities in accordance with established hospital and departmental policies and procedures and ensures timely creation of a patient encounter. This position works with partner hospitals, off-site office locations, community and Nemours primary care providers, and families to obtain the necessary information required for accurate registration and insurance verification. In addition, the Specialist...