Independence Blue Cross LLC
Philadelphia, PA, USA
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve. The BCBS Global Solutions Supervisor of Operations is responsible for administration of the Operational Unit within Customer Service. Responsible for ensuring that all departmental functions are completed promptly, thoroughly, professionally and accurately. Providers work leadership, assistance, and training to those supervised. Assists in the achievement of departmental goals. Responsibilities · Supervises and implements departmental functions, policies and procedures with all internal and external contacts. · Evaluates effectiveness and efficiency of operational areas and takes action t reallocate resources as necessary. · Creates and implements programs to enhance the level of service provided to...