Goodwill of Central and Coastal Virginia
Hampton, VA
Position Summary Under supervision of the District Manager, installs, maintains, troubleshoots and upgrades computer hardware, software, and peripheral equipment. Associate performs general technical support functions, including assembly, configuration and maintenance of the electronics that are acquired by the program. Essential Duties (Other duties within the scope of this position may be assigned.) 1. Ensures that all donated electronics are processed in an efficient manner. 2. Installs, operating systems and software. 3. Assembles and configures computers, monitors, and peripherals such as printers, scanners and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations. 4. Accurately conducts sales transactions and maintain cash and credit card control by following proper procedures regarding voids, refunds, checks, credit cards, etc. 5. Provides excellent customer service. 6. Troubleshoots problems with computer...