Qualis Corporation
Huntsville, AL
Description Qualis LLC is seeking an IT Support Specialist to provide technical support for enterprise IT systems supporting government and defense programs. The ideal candidate will possess strong troubleshooting skills, excellent customer service, and experience supporting Windows, macOS, and Linux endpoints. This individual will work closely with senior infrastructure support staff to deploy, maintain, and support enterprise technologies while ensuring a secure and reliable computing environment. Essential Duties Provide Tier I and Tier II technical support for Windows, macOS, and Linux desktop and laptop systems. Install, configure, troubleshoot, and maintain desktop operating systems, applications, printers, and peripheral devices. Deploy and support laptops, desktops, mobile devices, and endpoint hardware. Assist users with Microsoft 365, Teams, Outlook, VPN connectivity, and collaboration tools. Create, modify, and troubleshoot Active Directory and Entra ID user...