Sonesta Hotels International Corporation
Redondo Beach, CA, USA
Job Description Summary The duties and responsibilities of a Banquet Server are to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction. Job Description Assist with the complete setup and breakdown of the banquet area. Relay food and beverage orders. Perform pre and post shift side work set-up condiments, etc. Properly store all reusable goods. Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning. Maintain a high level of cleanliness and awareness of sanitary practices. Anticipate guests' needs and exceed customer service expectations. Maintain composure in a fast-paced environment. Relay important information about orders, allergies and special requests to the appropriate person. Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints of unusual...