Interra Credit Union
Auburn, AL
Job Title: Member Consultant I (THB Equivalent: Account Representative)
Reports To: Branch Manager - To transition to Manager Retail Branch
Direct Subordinates: None
Effective : LD1 to OD1
Basic Functions: Having completed teller training, operates a full-service teller window and processes all bank transactions negotiated at the teller window. Cross-sells the Bank’s products and services. Maintains a customer service attitude and assists fellow employees as needed.
Duties and Responsibilities:
1. Is accountable for representing the Bank to the customer in a courteous, professional manner and providing prompt, efficient and accurate service in processing transactions.
2. Maintain customer privacy at all times.
3. Receive checks and cash for deposit to savings and checking accounts, verifies deposit amounts.
a) Examine...