Altera Digital Health Inc.
Baton Rouge, LA
What You'll Do Learn the product delivery life cycle and how to monitor documentation progress within it Write and edit user-facing documentation, including user guides, technical reference guides, and release notes Collaborate with software developers, solution/product managers, and support and services teams to gather technical information and keep documents accurate and up to date Help maintain and organize our documentation site/knowledge base in ClickHelp Review and edit content for clarity, consistency, grammar, and adherence to our style standards Use AI/LLM tools to generate first-draft content from source materials (such as specs, support tickets, and transcripts), then edit, fact-check, and fill in gaps to produce polished, accurate documentation Incorporate feedback from user testing, support tickets, and customer questions to improve existing content Contribute to larger documentation projects such as content audits, migrations, or restructuring efforts...