Honeywell INC.
North Branford, CT
Job Description As a Senior Technical Support Professional here at Honeywell, you will provide expert technical assistance and support to customers, ensuring the effective resolution of complex issues and enhancing customer satisfaction in the Notifier Fire Alarm business. You will report directly to our Technical Support Supervisor and you'll work out of our Northford, CT location on an On-site work schedule. In this role, you will impact customer experience by delivering timely and accurate technical solutions, supporting product functionality, and collaborating with cross-functional teams to drive continuous improvement. Responsibilities Provide advanced technical support and troubleshooting for Honeywell fire alarm products and solutions to customers and internal teams. Collaborate with engineering, product management, and sales teams to resolve complex technical issues and improve product performance. Document and communicate technical solutions and best...