Nemours
Wilmington, NC
Nemours Children's Health is seeking a Sr Director, Access Design (Business Apps-scheduling) to join our team in Wilmington, Delaware. The Senior Director of Access Design leads enterprise access design and standardization by overseeing decision supported scheduling design, and centralized template management. This role manages Access Strategists and the template specialist team, ensuring scheduling workflows, decision logic, and template structures are aligned, scalable, and grounded in operational reality to support consistent patient access. The Senior Director serves as the primary link between clinical, operational, and system teams to translate access design into clear, executable workflows across all scheduling channels. They are accountable for governance, performance outcomes, and continuous improvement, ensuring decision trees and templates effectively manage demand, optimize provider capacity, and maintain consistency across regions and specialties. This role reports...