16 customer success program manager jobs found

Bristol Alliance of Companies (Bristol Industries) is committed to building lasting relationships that reflect our hard work, ingenuity, and dedication to safety. Every employee has an impact on our success, which benefits the Native culture, land, and people of the Bristol Bay region. Our values: People, Communities, Reputation, Teamwork, Trust, and Truth. General Description The Quality Control Manager entails planning, designing, implementing, and overseeing quality control initiatives. Additionally, this position manages quality assurance processes, procedures, and documentation related to deliverable preparation and tracking. This role conducts reviews of construction and demolition projects. Bristol Alliance of Companies (Bristol) is committed to building lasting relationships that reflect our hard work, ingenuity, and dedication to safety. Every employee has an impact on our success, which benefits the Native Culture, land, and people of the Bristol Bay region....

Harnish Group Inc . is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota, and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T&E The Cat Rental Store, and SITECH, representing Caterpillar and other manufacturers.  Our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.  ABOUT THE POSITION : The Project Manager ’s primary function is to coordinate all dealership support to the customer for spreads #3 and #4 across all departments: i.e, Sales, Product Support, Power Systems & Rental. The Project Manager is required to manage all items simultaneously during various stages of the project. Effective time management and strong organizational skills are essential for success. Close interaction with sales...

Harnish Group Inc . is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota, and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T&E The Cat Rental Store, and SITECH, representing Caterpillar and other manufacturers.  Our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.  ABOUT THE POSITION : The Project Manager ’s primary function is to coordinate all dealership support to the customer for spreads #1 and #2 across all departments: i.e, Sales, Product Support, Power Systems & Rental. The Project Manager is required to manage all items simultaneously during various stages of the project. Effective time management and strong organizational skills are essential for success. Close interaction with sales...

Job Summary The Senior Payroll Administrator position is responsible for providing comprehensive support for payroll functions. This position will ensure accurate and compliant processing of payroll while uphold confidentiality and delivering exceptional service. This position supports the accounting department commitment of ensuring critical compliance requirements and reporting on the financial health of Bristol Alliance of Companies (Bristol Industries) but also is a key provider to employees and manager. Bristol Alliance of Companies (Bristol) is committed to building lasting relationships that reflect our hard work, ingenuity, and dedication to safety. Every employee has an impact on our success, which benefits the Native Culture, land, and people of the Bristol Bay region. Our values: People, Communities, Reputation, Teamwork, Trust, and Truth. Essential Functions Review weekly and biweekly timesheets in electronic timekeeping system for compliance with...

Fairbanks, Alaska Opening. The primary function of this role is to provide friendly, helpful and expeditious customer service to our VIP customers. The successful applicant will understand how to safely and accurately ship and receive parts orders; safely and accurately stock and pick orders from storage; operate a forklift as needed; ensure accuracy and timeliness in each order to meet the expectations of our customers; communicate effectively with customers, workgroups and others; perform other duties as assigned by the manager/supervisor. They should possess a high school diploma or equivalent. Valid state driver’s license. Previous customer service in a parts setting preferred. Ability to obtain forklift certification. Ability to lift up to 50 lbs., with workload requiring that you be on your feet throughout the day. Ability to be successful in fast-paced and sometimes stressful situations. Ability to focus...

Retail Sales Manager Anchorage, Alaska About the Opportunity We’re excited to introduce a new leadership position within our Anchorage team. As a Retail Sales Manager, you’ll play a key role in shaping and developing our inside sales team while driving revenue growth and delivering outstanding customer experiences across Alaska’s machinery equipment territory. This is an excellent opportunity for a motivated sales leader who is ready to grow, build, and make a meaningful impact within a respected Caterpillar Inc. dealership organization aligned with Harnish Group Inc. If you enjoy developing people, improving processes, and building strong customer relationships, we’d love to connect with you. What You’ll Do Lead, coach, and support a team of Inside Sales Representatives (ISRs) Drive revenue growth and customer satisfaction across the assigned territory Collaborate on business plans and sales programs to support long-term...

General Description The Project Manager position is responsible for overall success of multiple projects and locations, with related scope elements. This includes client management, technical solutions, staffing and resource requirements, schedule, and cost management/performance of all projects within the program. Bristol Alliance of Companies (Bristol) is committed to building lasting relationships that reflect our hard work, ingenuity, and dedication to safety. Every employee has an impact on our success, which benefits the Native Culture, land, and people of the Bristol Bay region. Our values: People, Communities, Reputation, Teamwork, Trust, and Truth. Essential Functions Provides management oversight of program personnel, both Bristol and subcontractors, ensuring the highest quality of task completion and deliverables in accordance with the contract. Develop task order proposals, review work discrepancies, supervise personnel and ensure high levels of customer...

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! Your Role: Technical Service Manager – Poultry As the Technical Service Manager – Poultry , you will be part of the Elanco...

Job Description Are you searching for an exciting career opportunity within a dynamic team? Look no further! Walmart is expanding its workforce across local retail stores and is actively recruiting Licensed Low Voltage Technicians. If you have experience in this field, we want you to bring your skills to our fast-paced and welcoming environment! We are seeking a dedicated and skilled Licensed Low Voltage Technician to join our team at Walmart. This role is essential in ensuring the smooth operation and maintenance of our low-voltage systems. The ideal candidate will demonstrate a commitment to excellence, integrity, and customer service. Join us and be part of a team that values innovation, teamwork, and excellence. Take the next step in your career with Walmart, where your expertise and dedication will make a real impact! Mon-Fri 8-5pm (OT as needed) Competitive Compensation : Competitive wage of $33-$63 per hour (based on experience) Opportunities for career...

Job Summary The Superintendent is responsible for overseeing and managing the daily operations on construction sites, ensuring that projects are completed safely, on time, and within budget. This role involves supervising workers, subcontractors, and vendors, coordinating with project managers, and ensuring compliance with safety regulations and building codes. The Superintendent is also responsible for managing resources, resolving on-site issues, and maintaining effective communication between all project stakeholders to ensure the successful completion of the project. Bristol Alliance of Companies (Bristol) is committed to building lasting relationships that reflect our hard work, ingenuity, and dedication to safety. Every employee has an impact on our success, which benefits the Native Culture, land, and people of the Bristol Bay region. Our values: People, Communities, Reputation, Teamwork, Trust, and Truth. Essential Functions Coordinate and supervise all...

About the Position: Do you like to solve technical problems? Are you effective at troubleshooting?  Are you comfortable working in and around marine vessels? If so, we have a challenging opportunity as a Marine Technician-Helper in Dutch Harbor, Alaska . Salary Range: $30.55-33.85 per hour.  (Based on skills and experience). Rotation Schedule:  4 weeks on 4 weeks off Essential Duties: Diagnosing and repairing of Caterpillar equipment including removing, repairing, assembling and installing. Looking up and ordering parts from our parts department. Planning and organizing skills with a particular emphasis on controlling job costs. Perform all aspects of troubleshooting and repair work; remove, assemble and install motors, equipment and parts Work in remote sites on a rotating schedule Complete projects on marine vessels and in the field and shop locations Order parts accurately and within...

About the Position: Do you like to solve technical problems? Are you effective at troubleshooting?  Are you comfortable working in and around marine vessels? If so, we have a challenging opportunity as a Marine Technician I/II/ or III in Dutch Harbor, Alaska . Salary Range: $34.40-55.25 per hour.  (Based on skills and experience). Rotation Schedule:  4 weeks on 4 weeks off Essential Duties: Diagnosing and repairing of Caterpillar equipment including removing, repairing, assembling and installing. Looking up and ordering parts from our parts department. Planning and organizing skills with a particular emphasis on controlling job costs. Perform all aspects of troubleshooting and repair work; remove, assemble and install motors, equipment and parts Work in remote sites on a rotating schedule Complete projects on marine vessels and in the field and shop locations Order parts accurately and within established procedures Complete projects in a...

We have an opening for a  Product Support Operations General Manager, a member of our leadership team in the Alaska Machinery Division reporting to the Vice President of Product Support Operations. This key role is responsible for managing P&L, conducting operational performance reporting and recommending profit and service improvements. This position will lead a team of employees at our Alaska branches and responsible for the following: Business Management: Build, enhance and maintain key customer relationships with Caterpillar and major suppliers to ensure organization is meeting Customer and Employee Satisfaction goals. Drive, grow and support the machinery Parts and Services business of our Caterpillar products. Perform as a service-focused leader who can deliver exceptional service in order to meet aggressive targeted sales growths for Parts and Service in the Alaska territory. Formulate business plans, programs, manage budgets, and identify business...

About the Position: The Parts Department is seeking a Product Support Sales Representative (PSSR) in our Anchorage, AK branch as the primary contact for all parts and service programs and to be responsible for maximizing the sale of parts and service within the assigned territory. Key Responsibilities: This position is critical to our business for developing and maintaining a customer base and keeping each VIP customer informed of new parts and services available. Maintaining site visits, completing weekly call reports with our customers and proactively selling parts and service to specified customers is essential for increasing sales of parts and service. Knowing the products well is required in order to conduct routine inspections of undercarriage and ground engaging tools to determine wear and tear so as to recommend products and quotes for services needed. Personal Attributes, Experience, and Education: A bachelor’s degree in business is preferred...

About the Position: The Parts Department is seeking an In-Store Product Support Sales Representative (ISR) in our Wasilla Branch as the primary contact for all parts and service programs and is responsible for maximizing the sale of parts and service within the assigned territory. This position is critical to our business for developing and maintaining a customer base and keeping each VIP customer informed of new parts and services available. Additional responsibilities include but not limited to: Completing weekly call reports with our customers and proactively selling parts and service to specified customers is essential for increasing sales of parts and service. Knowing the products well is required in order to conduct routine inspections of undercarriage and ground engaging tools to determine wear and tear to recommend products and quotes for services needed. Qualifications & Experience Needed : A bachelor's degree in business is preferred along with...

About the Position: Do you like to solve technical problems? Are you effective at troubleshooting? If so, we have a challenging opportunity as a Rental Technician in our Fairbanks, AK branch. Hourly Range: $34.90-46.60 per hour (based on skills & experience) Diagnosing and repairing Caterpillar, Allied and Genie or aerial equipment including removing, repairing, assembling and installing. Diagnose and troubleshoot engines, powertrains, electrical and hydraulic systems, experience with CAT diagnostic equipment, CAT repair tooling, rigging and blocking equipment is essential. Planning and organizing skills with a particular emphasis on controlling job costs. Investigate, analyze and identify the problem in order to make recommendations that eliminates the issue.  Excellent communication skills that include strong interpersonal skills and effective writing is necessary for utilizing internal software and other software...