Empower Federal Credit Union
Fayetteville, NC
Role: To provide exceptional member service by delivering products and services that enhance members’ financial lives. You will assist with banking and lending needs, from basic transactions to account management and loan products, while educating members on available services. Your role will also involve fostering a positive, inclusive team environment and ensuring accuracy and compliance in all transactions. The pay range for this position is $21.97 - 32.96/hour. Essential Functions & Responsibilities: 30% Product Knowledge & Cross-Selling: - Engage with members to identify their needs and cross-sell relevant products and services. - Exhibit expertise in a wide range of offerings, including deposit accounts, loan products, and corporate services. - Educate members on the benefits of ancillary lending products such as life, disability, GAP, and MRC. 20% Member Service & Account Assistance: - Welcome...