Hugh Chatham Memorial Hospital
Menomonee Falls, WI
Department: 38590 API Central Fill - Retail Pharmacy Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Hours of Operation: M-F 8AM-6PM Sat 9AM-1PM Job Summary The Supervisor/Lead Technician is responsible for overseeing daily operations of a patient-focused support team, ensuring high-quality service delivery, effective issue resolution, and a positive, supportive work environment. This role combines people leadership, problem-solving, and hands-on operational support. Key Responsibilities Lead, coach, and direct a team of up to 20 technicians to ensure performance, engagement, and adherence to established workflows and service standards. Troubleshoot and investigate patient-related issues involving medications, escalating concerns appropriately and ensuring timely resolution. Effectively de-escalate situations involving...