Dana-Farber Cancer Institute
Boston, MA, USA
Job Ref:JR-1502
Location:450 Brookline Ave,
BOSTON,
MA 02215
Category:Operations
Employment Type:Full time
Work Location:Hybrid: 2-3 days onsite/week
Salary/Pay Rate:$70,700.00 - $96,600.00 per year
Overview
Reporting to the Practice Director, Jimmy Fund Clinic- Pediatrics, the Manager of Established Patient Operations is responsible for the oversight of day-to-day and scheduling operations. The Manager has direct supervision of 4 Supervisors and 4 per diem CSS & CC, and indirect supervision of approximately 29 Clinical Scheduling Specialists, Clinic Coordinators, Front Desk Coordinators and/or Protocol Schedulers. The Manager provides human resources management of staff relative to hiring, corrective action, training, and evaluation of employees. Drawing on a broad understanding of the DFCI and Scheduling Department practices and policies, and displaying a degree of initiative and independent judgement, the Manager will continually assess and direct a wide...