Dana-Farber Cancer Institute
Boston, MA
The Applications Analyst II is responsible for supporting RTLS applications throughout the system lifecycle, including planning, testing, implementation, upgrades, change management, and ongoing production support. This role collaborates with operational, technical, and vendor teams to ensure the reliability, performance, and continuous improvement of RTLS solutions and related technologies. Responsibilities include providing day-to-day application support, troubleshooting software and hardware issues, managing user access, gathering and documenting requirements, and coordinating system enhancements. The analyst supports change management initiatives through impact analysis, testing, validation, implementation, and end-user communication. Additionally, the role coordinates server provisioning, infrastructure activities, integration setup and testing, and works closely with facilities, contractors, and vendors to support RTLS hardware deployments and new site implementations. The...