University Hospital
Newark, NJ, USA
Overview
About the Role The Financial Assistance Advisor plays a key role in ensuring accurate and up-to-date insurance details are collected from patients and entered into the hospital’s billing system. This position is responsible for managing pre-certifications for inpatient admissions, notifying insurance providers of admissions, and handling applications for programs such as Charity Care, Family Care, Presumptive Eligibility, and Public Assistance. The advisor also educates patients about available New Jersey State programs, including Presumptive Medicaid, NJ State Medicaid, NJ Family Care, and Charity Care. All responsibilities are carried out with a commitment to patient confidentiality, access to care, and professionalism, in alignment with Five Star Customer Service standards. The role also includes cross-functional duties within the Financial Counseling and Charity Care units of Patient Accounts. Finish
Responsibilities...