22 customer service fundamentals job training program jobs found

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Development and maintenance of procedures, systems and tools required to enhance and track the effective performance of the Capital Facilities and Engineering Department in the planning, design, construction and commissioning of capital projects in a team leadership role within the Program Controls Group. Job Description: Primary Responsibilities: 1.    Develops and maintains a department-wide project controls system for tracking and management of schedules, budgets, construction progress and other key project metrics. Provides ongoing training to project management staff on control procedures, administration of design and construction contracts and other key business processes. (essential) 2.    Develops and maintains standardized documents, policies and procedures for the procurement and ongoing administration of agreement, and construction front-end...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Patient Service Center Phlebotomist works in a Patient Service Center (draw station) located in a Beth Israel Lahey Health - Primary Care practice, or in a dedicated office suite in a medical office building, or in a doctor’s office. In this role, you will perform specimen collections, provide exceptional customer service, and be the face and voice of the BILH Laboratories to patients. Job Description: Responsibilities: Provide excellent phlebotomy and phlebotomy-related services for all patients. For patients whose lab tests have already been ordered in a BILH computer system, validate and/or update the patient’s demographic and information in a BILH computer system, and, for other patients, collect and accurately enter the patient’s demographic information, insurance information, and lab test orders into a BILH computer system. Collect...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Financial Analyst applies the principles of accounting within assigned areas of accountability. Compiles financial information, processes journal entries, opens and closes accounts, reconciles reports and financial data. Familiarity with the laws and regulations that apply to accounting functions that are required to ensure compliance. In addition, this entry-level role will gain exposure to hospital Medicare and Medicaid cost reporting processes, including preparation of supporting schedules, reconciliation of financial and statistical data to source documentation, and assisting with annual cost report filings. Job Description: Essential Duties & Responsibilities including but not limited to: Process and reconcile monthly GL data. Maintain costing tables, including statistics and overhead allocations for cost processing. Assist in the...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Patient Service Center Phlebotomist works in a Patient Service Center (draw station) located in a Beth Israel Lahey Health - Primary Care practice, or in a dedicated office suite in a medical office building, or in a doctor’s office. In this role, you will perform specimen collections, provide exceptional customer service, and be the face and voice of the BILH Laboratories to patients. Job Description: Responsibilities: Provide excellent phlebotomy and phlebotomy-related services for all patients. For patients whose lab tests have already been ordered in a BILH computer system, validate and/or update the patient’s demographic and information in a BILH computer system, and, for other patients, collect and accurately enter the patient’s demographic information, insurance information, and lab test orders into a BILH computer system. Collect...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Phlebotomist - Beth Israel Deaconess Medical Center 40 Hours, Evenings M-F, 2:00 PM - 10:30 PM, Rotating Holidays and Weekends Job Description: Job Summary: Phlebotomists performs phlebotomy services on all patients at BIDMC. This person obtains patient identification and maintains vein preservation and specimen labeling procedures. A Phlebotomist transports routine and STAT specimens to appropriate laboratories. Essential Responsibilities: Perform venipunctures, including blood culture collection, and fingersticks ensuring proper ID/labeling of specimens and using vein preservation techniques. Perform and report bleeding times according to standard operating procedures. Ensure adequate stocking of supplies and report needs to phlebotomy leaders. Transports specimen from site of collection to site of testing. Participates in laboratory...

Description The Leidos National Security Sector is seeking experienced and fully cleared Medical Instructors to support an exciting and rewarding opportunity for an Intelligence Community customer on a mid-sized occupational healthcare program.  Personnel will work full time direct at client sites, primarily based in Chantilly, VA with occasional local travel to other buildings in the region.  Top Secret SCI security clearance with polygraph is required – we are seeking both fully cleared candidates and candidates interested in obtaining or upgrading their security clearance. Primary Responsibilities The Medical Instructor’s primary responsibility is to teach a one-day Trauma Responder Workshop multiple times per week.  This includes preparing for the Workshops, maintaining Workshop equipment and materials, conducting lecture and interactive skills stations/training scenarios, and post-Workshop activities. Primary responsibilities include but are not limited to:...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Service Desk Analyst is responsible for delivering world-class support services across all Beth Israel Lahey Health, Inc. (BILH) entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 1 support position is responsible for all aspects of customer requests and incident management. This includes logging, triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues and thus must have superior customer relations and communications skills. This individual must be skilled in both customer service and various information technology areas. On a day-to-day basis, the Service Desk Analyst ensures proper operation and support of PCs, printers, peripherals, and mobile devices. This individual also supports all standard operating systems and...

Position Title: Outpatient Pharmacy Technician Department: OUHPB Retail Pharmacy Job Description: General Description: The Outpatient Pharmacy Technician I is an entry-level role responsible for performing routine, foundational tasks involved in the preparation and distribution of medications under direct supervision of a licensed pharmacist. This role focuses on developing core technical skills, learning pharmacy workflows, and supporting patient care activities in the outpatient pharmacy setting. Essential Responsibilities: Responsibilities listed in this section are core to the position.  Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position.  Performs clerical tasks such as data entry, third-party adjudication, maintaining patient profiles, filing prescription documents, and answering phones. Develops basic familiarity with copay assistance and grant funding options to...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Sanitation Worker is responsible for maintain kitchen work areas, equipment and utensils. Job Description: Essential Responsibilities: 1.    Washes and restocks patient, cafeteria and catering dishes, pots and pans. 2.    Cleans and sanitizes tabletops, walls, and equipment. 3.    Sweeps, mops, cleans and vacuums floors. 4.    Washes dishes by hand or places them in a dishwashing machine. 5.    Washes worktables, walls, refrigerators, and cutting boards. 6.    Wash pots. Polishes equipment. 7.    Cleans equipment using specific chemicals to ensure sanitary standards.  8.    Removes trash and garbage to designated areas.  9.    Transfers supplies and equipment within and between storage and work areas such as pantry and dish room.  10.    Complies with all departmental HACCP policies and procedures. 11.    Reports all accidents and injuries in a...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Patient Service Center Phlebotomist works in a Patient Service Center (draw station) located in a Beth Israel Lahey Health - Primary Care practice, or in a dedicated office suite in a medical office building, or in a doctor’s office. In this role, you will perform specimen collections, provide exceptional customer service, and be the face and voice of the BILH Laboratories to patients. Job Description: Responsibilities: Provide excellent phlebotomy and phlebotomy-related services for all patients. For patients whose lab tests have already been ordered in a BILH computer system, validate and/or update the patient’s demographic and information in a BILH computer system, and, for other patients, collect and accurately enter the patient’s demographic information, insurance information, and lab test orders into a BILH computer system. Collect...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Patient Service Center Phlebotomist works in a Patient Service Center (draw station) located in a Beth Israel Lahey Health - Primary Care practice, or in a dedicated office suite in a medical office building, or in a doctor’s office. In this role, you will perform specimen collections, provide exceptional customer service, and be the face and voice of the BILH Laboratories to patients. Job Description: Responsibilities: Provide excellent phlebotomy and phlebotomy-related services for all patients. For patients whose lab tests have already been ordered in a BILH computer system, validate and/or update the patient’s demographic and information in a BILH computer system, and, for other patients, collect and accurately enter the patient’s demographic information, insurance information, and lab test orders into a BILH computer system. Collect...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. 12 Reisman is a 44-bed Inpatient Surgery and Intermediate Care unit caring for Plastics and Reconstructive Surgery, ENT Surgery, Breast Surgery, and Colorectal Surgery patients. We pride ourselves in providing the highest level of care possible and a great work environment. Job Description: Job Summary: Collaborates with an inpatient nursing team to provide quality patient care. Essential Responsibilities: Collaborates with a registered nurse on developing a patient's care plan. Develops and maintains competencies as delegated by a registered nurse. Maintains the safety of patients who have been identified at risk for preventable injury by the implementation of nursing safety interventions or the use of protective devices/equipment under the supervision of the registered nurse. Reports all patient activity to the registered nurse in a timely...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Patient Service Center Phlebotomist works in a Patient Service Center (draw station) located in a Beth Israel Lahey Health - Primary Care practice, or in a dedicated office suite in a medical office building, or in a doctor’s office. In this role, you will perform specimen collections, provide exceptional customer service, and be the face and voice of the BILH Laboratories to patients. Job Description: Responsibilities: Provide excellent phlebotomy and phlebotomy-related services for all patients. For patients whose lab tests have already been ordered in a BILH computer system, validate and/or update the patient’s demographic and information in a BILH computer system, and, for other patients, collect and accurately enter the patient’s demographic information, insurance information, and lab test orders into a BILH computer system. Collect...

Position Title: Retail Pharmacy Technician - Family Medicine Center Monday - Friday (Days Only) Department: FM Retail Pharmacy Job Description: General Description: The Outpatient Pharmacy Technician I is an entry-level role responsible for performing routine, foundational tasks involved in the preparation and distribution of medications under direct supervision of a licensed pharmacist. This role focuses on developing core technical skills, learning pharmacy workflows, and supporting patient care activities in the outpatient pharmacy setting. Essential Responsibilities: Responsibilities listed in this section are core to the position.  Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position.  Performs clerical tasks such as data entry, third-party adjudication, maintaining patient profiles, filing prescription documents, and answering phones. Develops basic familiarity with...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. 12 Reisman is a 44-bed Inpatient Surgery and Intermediate Care unit caring for Plastics and Reconstructive Surgery, ENT Surgery, Breast Surgery, and Colorectal Surgery patients. We pride ourselves in providing the highest level of care possible and a great work environment. Job Description: Job Summary: Collaborates with an inpatient nursing team to provide quality patient care. Essential Responsibilities: Collaborates with a registered nurse on developing a patient's care plan. Develops and maintains competencies as delegated by a registered nurse. Maintains the safety of patients who have been identified at risk for preventable injury by the implementation of nursing safety interventions or the use of protective devices/equipment under the supervision of the registered nurse. Reports all patient activity to the registered nurse in a timely...

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a culture of creativity and...

Description Ready to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like the kind of environment where you can thrive, keep reading! The NISC IV program at Leidos is looking for an Occupational Safety Health Analyst to work in: Longmont, CO; Auburn, WA; or Salt Lake City, UT! Palmdale, CA; Reno/Sparks, NV; El Segundo, CA; or San Diego, CA! Rancho Cordova, CA; Oakland, CA; or Spokane, WA! Honolulu, HI; Anchorage, AK, or Fairbanks, AK! The selected candidate will: Take effective steps to ensure that workplace conditions comply with applicable federal and...

Description Ready to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like the kind of environment where you can thrive, keep reading! The NISC IV program at Leidos is looking for an Occupational Safety Health Analyst to work in: Longmont, CO; Auburn, WA; or Salt Lake City, UT! Palmdale, CA; Reno/Sparks, NV; El Segundo, CA; or San Diego, CA! Rancho Cordova, CA; Oakland, CA; or Spokane, WA! Honolulu, HI; Anchorage, AK, or Fairbanks, AK! The selected candidate will: Take effective steps to ensure that workplace conditions comply with applicable federal and...

Description The Leidos   Intel   Sector   has   an   opening for   an   experienced and   fully   cleared   Health and   Fitness Specialist   to support   a Federal Intelligence Community customer ’s occupational health and wellness program .    The Health and   Fitness Specialist will work   at   Federal   sites throughout N orthern Virginia as part   of a team working to create, implement, and lead a variety of health, wellness, and fitness programs to the Federal client’s workforce .    Work locations are   located   inside the beltway and in the Dulles corridor .    This is an exc iting   opportunity to join a team focused on   promoting physical health and wellbeing to   the   Federal workforce.     The a bility to travel locally throughout the northern Virginia region is   required ,   POV mileage is reimbursable.   Additional   travel within the Continental United States may be...

The Senior Director of Product and Technology leads the strategic planning, development, and implementation of advanced technology platforms and products to support Dana-Farber Cancer Institute’s (DFCI) research community. Reporting to the Vice President of Research Informatics Operations (RIO), this role oversees the design, development, and continuous enhancement of systems that serve basic research labs, clinical trial informatics, research administration, and scientific computing. This role requires expertise in product management, systems integration, IT infrastructure, and data acquisition, with a demonstrated ability to align technology solutions with the operational needs of researchers and the strategic goals of the Institute. The Senior Director manages a large team of product managers, developers, and infrastructure specialists, ensuring the successful delivery of innovative, scalable, and user-centered solutions. This position also collaborates with senior executives,...