Hugh Chatham Memorial Hospital
West Allis, WI
Department: 60295 WI ACL Laboratories - Outreach W Allis Med Phleb Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: 6am - 2:30pm, working every 4th weekend, rotating holidays Pay Range: $21.85 - $32.80 Major Responsibilities: Coordinates and follows through on inbound telephone calls for the laboratory, following client services procedures. Performs outbound telephone calls to clients following client service procedures. This includes client follow-up on all past due balances. Ensures rapid and appropriate complaint resolution and documentation. Maintains a working knowledge of all laboratory operations and databases of ACL, including Antrim, Sunquest and all other systems supporting client accounts. Documents and updates Business Office system with all information received and actions taken. Assists Field Service...