Liquid Env Solutions of Florida
Jacksonville, FL
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Position Overview:
The Branch Operations Manager manages daily driver route assignments while utilizing technology provided by the Logistics Department. The Manager has the responsibility to ensure the Service Technicians meet the needs of the customers while complying with DOT regulations including time worked and time driven as well as all applicable regulations.
Customer Excellence
Communicate openly with customers in a courteous and professional manner
Take a proactive approach to customers, build a relationship, communicate, visit face to face and by phone, prevent issues before they become a problem, resolve any issues quickly and completely
Meet customer expectations for on-time performance and service quality
Safety and Compliance
Set the example for making safety the top priority
Ensure LES safety processes and standards are adhered to and the team maintains the proper level...