Intelisys
Greenville, SC, USA
Summary: The Order Specialist oversees the order lifecycle from receipt to fulfillment, while operating at a high level, and with minimal guidance from leadership. The Order Specialist is responsible for being resourceful, detail-oriented, and ensuring that all orders are processed effectively, accurately, and in a timely manner in order to provide the best partner experience during the post-sales process. Order Specialists may be assigned to a carrier or cable specialization. Essential Job Duties: Oversee entire order lifecycle from receipt to fulfillment, including order entry, processing, and tracking, and within SLA Ensure all assigned orders are processed effectively, accurately, and in a timely manner, contributing to overall partner satisfaction and operational efficiencies Submit and track orders, and review and update order record in CRM tool Maintain accurate records of all assigned orders, including customer information, order details, and status updates...