The Timken Company
Traverse City, MI, USA
Your career begins at Cone Drive Operations, a Timken company! Cone Drive is located in beautiful Traverse City, Michigan and boasts 100 years of success in the gearing industry. If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Cone Drive. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion. The Customer Service Representative ("CSR") works closely with customers to provide quotations, process orders, communicate delivery status, handle customer generated changes, and educate customers on the products and services that Cone Drive provides. This role acts as the link from customers to the rest of the company on communications/issues. Responsibilities Quote and order entry into the Infor XA software system Liaison for communication with customers through various channels Review and processes customer change...