2 faculty jobs found

The Network Technician is responsible for the installation, maintenance, monitoring, troubleshooting, and optimization of broadband network infrastructure supporting video, voice, data, transport, and fiber services. This position supports Headend operations, network performance, regulatory compliance, and service reliability across the organization's broadband network. This position may be filled at the Network Technician I, II, or III level. Placement will be determined based on the selected candidate's experience, technical expertise, certifications, and demonstrated competencies. Title: Network Technician (Level I-III) Location: Office located in Maricopa, AZ Rate (by level): Network Technician I: $33.65 – $40.87 Network Technician II: $40.87 – $48.08 Network Technician III: $48.08 – $60.10 Full-Time/Part Time: Full-Time Primary Responsibilities Include: Install, operate, maintain, and repair broadband...

 Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaints What You'll Do : • Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc. • Reports customer feedback to management. • Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes. • Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records. • Assures proper invoicing of accounts by verifying computer-generated invoices. • Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files,...