Harris Companies
Fargo, ND
Service Dispatcher Job Description: The Purpose of Your Role as a Service Dispatcher The service dispatcher will be the central point of coordination for the service team, connecting customers who need help with the technicians who can solve their problems. As a Service Dispatcher, youll build daily schedules, match technicians to service calls, and make decisions based on skill, location, availability, urgency, and cost. Youll also help keep the service office running smoothly through data entry, billing and contract support, parts ordering, purchasing, inventory management, and customer communication. Your ability to stay organized and make good decisions in a fast moving environment will directly impact response times, customer satisfaction, and the productivity of the field team. What Youll Be Part Of Youll work at the center of the service operation, communicating with customers, technicians, vendors, and department managers throughout the...