$45,177 - $60,763 yearly
Ideal Industries, Inc.
Sycamore, IL
About the opportunity Join Enatel in Sycamore as a Product Service Technician and put your technical skills to work diagnosing faults, completing repairs and supporting the performance and reliability of our industry-leading products. Reporting to the Plant Manager, you will take ownership of returned products from initial assessment through repair, testing and Return Material Authorisation (RMA) closure, while giving our global teams clear technical insight into what happened and how we can prevent it happening again. Working closely with teams across Enatel , you will: Investigate returned power conversion products, pinpoint faults and complete high-quality repairs. Validate each repair through functional testing before the product is released. Own the RMA journey from receipt and warranty review through disposition, records and shipment. Translate diagnostic findings into clear service reports, root-cause evidence and practical...