CSA Global LLC
Washington, DC
Description:
Client Solution Architects (CSA) is seeking a temporary Information Technology (IT) Helpdesk Technician at the Commander Navy Installations Command (CNIC) Headquarters at the Washington Navy Yard, DC. This Helpdesk Technician will provide second-tier support to end users for either PC, server, or mainframe applications and hardware. They will interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. They will simulate or recreate user problems to resolve operating difficulties. They will also recommend systems modifications to reduce user problems. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to...