$50,000 - $70,000 yearly
Superior Insurance Partners
Red Oak, IA, USA
We are seeking *Senior Account Manager* to manage various operational functions within our organization, focusing on client service processes and systems. The successful candidate will align team goals with office strategy, driving business outcomes such as client retention, satisfaction, and operational efficiency while fostering a culture of continuous improvement. Reporting to the Agency Principal, you will oversee a team of Account Managers and CSRs, while also managing a small book of commercial business. *Key Responsibilities:* * Oversee a team of Account Managers and CSRs, while also managing a small book of commercial business. * Drive business outcomes by enhancing client retention, achieving operational targets, and adding value to clients. * Develop and oversee the onboarding process for new employees, ensuring they receive necessary access and training for operational systems. * Oversee the evaluation and integration of new hardware systems, ensuring smooth...