The Children's Museum of Indianapolis
Indianapolis, IN, USA
OVERVIEW
The Call Center Group Sales & Logistics Coordinator for The Children’s Museum of Indianapolis delivers exceptional customer service through the Call Center while driving bulk admission sales and non-school group visitation and revenue. The coordinator manages group sales outreach, bookings, and logistics for corporate, travel, and faith-based groups, among others, while providing high-quality support through inbound phone and email. The incumbent ensures a seamless group experience from inquiry through visit completion, fostering strong internal and external relationships to maximize satisfaction and encourage repeat visitation.
The Children’s Museum is building and sustaining an inclusive culture that encourages, supports, and celebrates differences. We believe that collaboration and open dialogue among people with diverse backgrounds, experiences, and perspectives best support our vision and mission.
ESSENTIAL RESPONSIBILITIES
Collaborates with the...