NAPA Auto Parts
Tallahassee, FL
Tallahassee, FL, USA Full time R26_0000014337 Job Summary As an Account Manager, you will be responsible for building and maintaining relationships with our company's existing clients. Your primary goal will be to ensure client satisfaction, drive customer retention, and identify opportunities for upselling and cross-selling. You will serve as a trusted advisor to our clients, understanding their needs and aligning our products or services to help them achieve their business goals. Responsibilities Building relationships: Developing and maintaining strong relationships with existing clients/customers to understand their needs, goals, and challenges. Identifying upsell opportunities: Analyzing client accounts to identify opportunities for upselling additional products, services, or upgrades that align with their needs and objectives. Presenting upsell proposals: Creating and presenting persuasive upsell proposals to clients, highlighting the value, benefits, and...