The McPherson Companies
Atlanta, GA, USA
The McPherson Companies General Summary:
The Fleet Card Customer Account and Sales Coordinator performs various responsibilities involved around account management and sales support of Fuelz Fleet Card.
Primary Responsibilities and Duties:
Manage existing customer base to ensure accurate and timely resolution of service issues
Answer inbound customer calls regarding Fuelz Fleet Card
Promote good customer service in each customer contact to achieve outstanding customer satisfaction
Act as a liaison between customer, outside sales force and vendor
Provide sales team with rankings, volume decrease lists, and commission reports
Administer Fleet Card vendor system and technology
Communicate with internal customers in a clear manner regarding new account setup completion, via email and phone
Review and correct errors on accounts setups as identified
Coordinate with internal customers regarding missing or incomplete information prohibiting an...