KEMBA Financial Credit Union
Columbus, OH, USA
Title: Virtual Branch Sales Representative
Reports to: Virtual Branch Sales Manager
Supervises: None
Status: Non-Exempt
Objective
The Virtual Branch Sales Representative is a results-driven call center position responsible for performing a broad variety of Member focused sales and service-related activities that helps enrich the financial lives of our member. This high-contact sales position requires the ability to deal effectively with Members and other KEMBA Associates for all inbound/outbound Member activity that results from Member calls, e-mail, and internet activity.
Duties and Responsibilities
Professionally Member service activity associated with loan and deposit services:
Provide accurate information for all products and services, as well as the status of all Member accounts
Cross-sell alternative or additional services where they best fit the Member’s needs
Generate checking accounts for new and existing Members
Assume primary...