$49,657 - $77,924 yearly
Covenant Logisitcs
Chattanooga, TN
This position is responsible for managing a key customer account, ensuring exceptional service that consistently meets or exceeds customer expectations while driving revenue growth. Serving as the onsite representative at the customer location, the role strengthens communication, collaboration, and execution between the customer and corporate headquarters to deliver outstanding business results. Responsibilities Develop and maintain strong customer relationships through proactive communication and issue resolution. Coordinate customer transportation requirements and ensure service commitments are achieved. Oversee daily fleet operations to ensure safe, compliant, and profitable execution. Monitor equipment availability and fleet capacity to support customer demand. Coordinate with maintenance teams to minimize operational disruptions and maximize equipment utilization. Ensure alignment between operational requirements, customer expectations, and available resources....