Gregory Poole Equipment Company
Raleigh, NC
PRIMARY FUNCTION: This position is responsible for generating sales and customer satisfaction through product knowledge and prompt courteous service. Serves as a source of information and sound advice on Hyster- Yale and other allied parts. ESSENTIAL DUTIES: Interpersonal Receives orders by telephone, mail and in person from walk-in customers Initiates calls to customers to solicit orders and verify marketing information. Promotes aggressive and suggestive selling by means of product knowledge, personal selling skills, over-the-counter contact, telemarketing and direct mail. Actively seeks additional sales opportunities Understands and promotes the Parts Exchange System. Promotes additional sales and service sales aggressively Ensures any customer "call-back" requests are completed to the customer's satisfaction Administrative Processes customer orders the same day received, making certain that all documents necessary to the...