Kinder Morgan
Summit, IL
Overview:
Manage all products of Kinder Morgan customers. This includes but is not limited to maintaining accurate inventory records in a financial accounting manner, reconciling inventory quantities within contractual tolerances, communicating with the customers as required to satisfy their requirements and communication with other KM employees/departments. Act as main contact for primary and back-up customers for any inquiry in regards to their participation in daily SQE meetings with assigned team.
Responsibilities:
Actively participate in daily SQE meetings with assigned team Be prepared to actively participate in the daily Customer Service/Operations sync call Work closely with Senior CSR to understand, develop, document, implement and maintain CSR operating procedures Execute all procedures and customer requirements according to SOP Follow through on customer related issues to ensure 100% customer satisfaction Maintain proficiency and accuracy using the various...