Foster Fuels
Rustburg, VA
SUMMARY The position will provide an exceptional experience for our customers by acting as a guide and offering support during each step of the account set up process. While communicating and partnering with our sales and service teams, you will work to ensure each customer has a positive experience. DUTIES Work closely with our sales and service teams to provide a seamless customer experience Always maintain a positive and professional attitude towards customers to ensure customer satisfaction Send and process new customer applications and other required paperwork; answer customer questions relating to these documents Process credit checks, explain credit limits and take payments Order appliances and assist in processing appliance warranties as needed Understand current promotional items and the correct pricing Follow up before and after a service installation with the customer; review details of service to be performed on the initial contact and confirm...