Sonesta Hotels International Corporation
Fort Lauderdale, FL, USA
Job Description Summary To provide efficient friendly customer service at all times and to maintain a clean, professional top quality Banquet experience for all guests. Job Description Principle duties and responsibilities (Essential Functions) include: Key Job Functions Must have complete knowledge of service time, menu, and specials for each function assigned. Service every function according to Sonesta Service Standards. Always inquire if additional service is needed. Responsible for set-up and break down of tables in the meeting rooms according to BEOs and guests' requests. Responsible to learn about the VIPs in each function and their special needs. Complete all side duties as assigned. Must minimize breakage. Attend all designated staff meetings and training sessions. Perform all banquet side work as designated by the supervisor. Efficiently and properly perform all service standards. Attend to all needs of the guests during functions, paying special...