Spickler NGW LLC
Tucson, AZ
Lead Server/Shift Manager Love wings and sports? Join our family, have fun and take pride in your work. Native Grill & Wings is looking for a Lead Server/Shift Manager . Lead Server/Shift Manager - Job Responsibil ities - Oversee daily restaurant operations during assigned shifts to ensure efficient service. - Coordinate and manage staff schedules, ensuring adequate coverage for peak times. - Monitor service quality and customer satisfaction, addressing any issues promptly. - Train, mentor, and support servers and other staff to maintain high standards of service. - Handle customer complaints and resolve issues to maintain a positive dining experience. - Ensure compliance with health and safety regulations and restaurant policies. - Assist with the setup and breakdown of dining areas before and after service. - Collaborate with kitchen staff to ensure timely and accurate order delivery. - Lead by example in providing exceptional...