3 jobs found

IDC Senior Customer Success Manager US-- Job ID: 2026-7040 # of Openings: 1 Category: Sales IDC Overview About the Role & Team IDC is seeking a Senior Customer Success Manager to join our team. In this role, you will manage 15-25 accounts in close partnership with a Sales Account Director. As the primary point of contact post-sale, you will lead client engagement, ensuring a seamless experience and measurable value from IDC’s services. You will also serve as the bridge between the client and IDC's internal teams, feeding critical insights back to Sales, Analysts, and Product to deepen engagement and identify opportunities for growth and expansion. What You’ll Do In this role, you will own a portfolio of IDC’s strategic, high-value customer accounts. You will serve as the primary post-sale relationship owner, leading executive engagement, success planning, and renewal strategy in close partnership with Sales Account Directors. This is not a...

IDC Senior Account Executive US-- Job ID: 2026-7046 # of Openings: 1 Category: Sales IDC Overview About the Role & Team We are seeking a dynamic and results-driven  Senior Account Executive to join our team. In this role, you will  be responsible for  managing high growth potential accounts and partner with our vertical teams on financial tech vendors. This role will be focused on delivering results to the company and the best possible customer experience to our valued clients. You will work closely with our product teams to deliver customized market intelligence solutions that meet unique client needs, driving opportunities forward from discovery to closure. What You’ll Do Identify  and pursue new business opportunities with existing  clients in IT  across all IDC product lines.   Deliver the best possible customer experience to our clients daily   Develop and manage a pipeline of existing accounts to  maintain...

IDC Sr. Research Manager US-- Job ID: 2026-7001 # of Openings: 1 Category: Research IDC Overview About the Role & Team IDC is seeking a Senior Research Manager to lead our market coverage of the rapidly evolving software development lifecycle, with a focus on DevSecOps, Software Supply Chain Security, and AI Application Security. In this role, you will serve as an industry expert, thought leader, and strategic advisor. You will analyze market trends, evaluate vendor capabilities, and deliver actionable insights to both technology suppliers and IT buyers. This role will shape IDC's global perspective on DevSecOps and the Software Supply Chain, highlighting how these disciplines must evolve to meet the security landscape of AI and Agentic AI. The ideal candidate possesses a deep conceptual understanding of how modern software is built, secured, and deployed, paired with a passion for high-impact market research, data analysis, and client engagement. What...