$65,000 - $75,000 yearly
IDC
Boston, MA
IDC Helpdesk Support Specialist US-MA-Boston Job ID: 2026-6993 # of Openings: 1 Category: IT/Technology IDC Overview About the Role & Team The IT Services Group of IDC is seeking a Helpdesk S upport Specialist within our IT Services Team. This position is a “hands on” role and requires extensive knowledge in computer software, applications and hardware including an in depth understanding of Windows-based platforms along with the hardware and software corresponding to these systems. The Helpdesk Support Specialist role will be based in our corporate office located in Boston, MA. The individual in this role will primarily be responsible for providing support to IDG Inc. and IDC employees via the IT Help Desk ticketing system. Ideally, the candidate will successfully develop as a significant contributor to IDC’s worldwide IT Operations team. A demonstrated background in the realm of mainstream computer technology coupled with technical...