69 support analyst jobs found

IDC Intern, AI Research US-MA-Boston Job ID: 2026-6765 Type: Intern (Full Time) # of Openings: 1 Category: Research IDC Overview About the Role & Team IDC is seeking a summer intern to join the AI, Data, and Automation team and help develop original, high-impact research on artificial intelligence and adjacent ADA topics. This is a hands-on opportunity to study AI while also using AI as part of the research process through strong writing, analytical rigor, and practical experimentation with tools such as OpenAI Codex or Anthropic Claude Code. The intern will contribute across multiple research efforts as priorities evolve. The role includes testing ideas, building lightweight prototypes, analyzing data, and creating visualizations, but it also requires the foundational work behind strong research: source gathering, literature reviews, data cleanup, fact-checking, quality control, and organizing findings into reusable research assets. What You’ll...

IDC Senior Customer Success Manager US-- Job ID: 2026-6809 Type: Regular (Full Time) # of Openings: 1 Category: Customer Success/Experience IDC Overview About the Role & Team IDC is seeking a Senior Customer Success Manager to join our team. In this role, you will manage a few of our premier clients in close partnership with a Sales Account Director. As the primary point of contact post-sale, you will lead client engagement, ensuring a seamless experience and measurable value from IDC’s services. You will also serve as the bridge between the client and IDC's internal teams, feeding critical insights back to Sales and Analysts to deepen engagement and identify opportunities for growth and expansion. What You’ll Do Client Relationship Management: Build and sustain trusted, long-term partnerships with clients by serving as a strategic advisor. Navigate complex organizations to expand IDC’s reach, engage senior stakeholders, and ensure...

IDC Senior Customer Success Manager US-- Job ID: 2026-6810 Type: Regular (Full Time) # of Openings: 1 Category: Customer Success/Experience IDC Overview About the Role & Team IDC is seeking a Senior Customer Success Manager to join our team. In this role, you will manage 15-25 accounts in close partnership with a Sales Account Director. As the primary point of contact post-sale, you will lead client engagement, ensuring a seamless experience and measurable value from IDC’s services. You will also serve as the bridge between the client and IDC's internal teams, feeding critical insights back to Sales, Analysts, and Product to deepen engagement and identify opportunities for growth and expansion. What You’ll Do Client Relationship Management: Build and sustain trusted, long-term partnerships with clients by serving as a strategic advisor. Navigate complex organizations to expand IDC’s reach, engage senior stakeholders, and ensure expectations...

IDC Director, Product Operations US-- Job ID: 2026-6795 Type: Regular (Full Time) # of Openings: 1 Category: Research IDC Overview About the Role & Team At IDC, the world's foremost technology market research and advisory firm, the Product Operations function is the engine that keeps IDC's research product portfolio accurate, accessible, and ready to support the teams that depend on it every day. The Director , Product Operations plays a critical enabling role, ensuring that the operational tools, data, and documentation used by Product Management, Marketing, Pricing, Research, and Sales are maintained with precision and care.   In this role, you will lead a team and be the go-to resource for keeping IDC's product catalog, pricing book, fact sheets, and operational systems current and reliable. You will serve as the data steward behind core platforms and implement approved changes, maintaining data integrity, and making sure every team...

University of Kentucky Equal Employment Opportunity/M/F/disability/protected veteran status. Posting Details Posting Details Job Title Research Analyst Requisition Number RE54364 Working Title Department Name 81110:Horticulture Work Location Lexington, KY Grade Level 42 Salary Range $17.41-27.87/hour Type of Position Staff Position Time Status Full-Time Required Education MS Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies Required Related Experience No experience required. Required License/Registration/Certification None Physical Requirements Standing for long periods of time. Extreme weather conditions. Lifting up to 20 lbs. Shift Monday-Friday, 8:00 am – 4:30 pm; Additional hours (evenings/weekends) may be required during peak season and as required for research projects. Job Summary The Martin-Gatton...

Job Ref:JR-2865 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Finance/Accounting Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$61,100.00 - $67,700.00 per year Overview Under direct supervision of Sr Clinical Research Accounts Specialist , the Clinical Research Accounting Specialist I assists with both accounts receivable and accounts payable financial transactions generated from Dana-Farber Cancer Institute clinical research activity. Handles basic issues and problems, and refers more complex issues to higher -level staff. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds,...

Job Ref:JR-922 Location:21 27 Burlington Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Boston Job Posting Location Salary/Pay Rate:$96,900.00 - $111,000.00 per year Overview The Research Informatics Operations (RIO) team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission of the Client Services Team is to support the operations of the research program at Dana-Farber/Harvard Cancer Center, including but not limited to clinical trial management, grant development, intellectual property management, and biospecimen banking.Incumbent will work on medium to large sized projects, to design, develop, implement, and support the overall support of the research...

Job Ref:JR-3485 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Research Laboratory Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$145,000.00 - $162,000.00 per year Overview The Department of Data Science at the Dana-Farber Cancer Institute (DFCI) seeks candidates with a strong background in biostatistics, machine learning, and/or computational biology to collaborate with researchers at the Hale Family Center for Pancreatic Cancer Research. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved...

University of Kentucky Equal Employment Opportunity/M/F/disability/protected veteran status. Posting Details Posting Details Job Title Research Analyst Requisition Number RE54334 Working Title Department Name 81110:Horticulture Work Location Lexington, KY Grade Level 42 Salary Range $17.41-27.87/hour Type of Position Staff Position Time Status Full-Time Required Education MS Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies Required Related Experience No experience required. Required License/Registration/Certification None Physical Requirements Sitting for long periods, may also require standing for long periods. Must be able to lift at least 50 pounds. Seasonal work will require being outdoors in hot or cold weather. Shift Monday – Friday; 8:30 am – 5:00 pm. May require evenings/weekends for research purposes....

Infinisource Consulting Solutions Description: INFINISOURCE CONSULTING SOLUTIONS (ICS) InfiniSource Consulting Solutions (ICS), a 150+ employee government contractor specializing in Management Consulting, Information Technology, and Professional Services to the federal government. We tailor our services to meet the specific needs of our civilian, defense, and private-industry sponsor. Our corporate support processes are ISO 9001 certified, giving our customers the confidence that we are continually measuring and improving upon the support we provide and are committed to the highest level of customer satisfaction. Position Title: Analyst For FBI (PRIME) Position Type: Full-Time Salary: Commensurate with experience Summary: This effort requires tremendous communication and coordination efforts between federal, state, and local law enforcement agencies, between and with our trusted private/public sector partners, and increased collaboration between the...

Infinisource Consulting Solutions Description: INFINISOURCE CONSULTING SOLUTIONS (ICS) InfiniSource Consulting Solutions (ICS), a 150+ employee government contractor specializing in Management Consulting, Information Technology, and Professional Services to the federal government. We tailor our services to meet the specific needs of our civilian, defense, and private-industry sponsor. Our corporate support processes are ISO 9001 certified, giving our customers the confidence that we are continually measuring and improving upon the support we provide and are committed to the highest level of customer satisfaction. Position Title:  Analyst For FBI (PRIME) Position Type: Full-Time Salary: Commensurate with experience Summary: This effort requires tremendous communication and coordination efforts between federal, state, and local law enforcement agencies, between and with our trusted private/public sector partners, and increased collaboration between...

IDC Senior Analyst - Contractor US-- Job ID: 2026-6730 Type: Fixed Term Contract (Full Time) # of Openings: 1 Category: Research IDC Overview About the Role & Team The Senior Analyst, C Suite Tech Agenda will serve as a key research partner to the Group Vice President of Buyer Insights Research, supporting the development and delivery of IDC’s global C-Suite Tech Agenda subscription service and custom projects. The role focuses on enabling high impact research, insight generation, and effective execution of the program’s strategic priorities. Working closely with the GVP, this individual will contribute to research at the intersection of technology, business strategy, and executive leadership, including executive interviews, survey data analysis, report authoring and narrative development aligned to the program’s vision. The Senior Analyst will also support the GVP’s external-facing activities by preparing presentations, briefings, and research...

IDC Research Director, Software Channels US-- Job ID: 2026-6771 Type: Regular (Full Time) # of Openings: 1 Category: Research IDC Overview About the Role & Team The Research Director for Software Channels & Ecosystems is a senior role covering channels and ecosystems specific to software-centric channels and ecosystems, and also all the external factors that impact software and services opportunities for technology vendors and their partner ecosystems.   This role sits within the IDC Worldwide Channels & Ecosystems team and is a key contributor to the following elements of the business: research agenda and direction, custom research engagements, client engagement and inquiries, program and business growth, and strategy and alignment to IDC goals.   The Research Director will be responsible for program health of the Software Channels research program, which will include driving a forward-looking research agenda, and writing and...

IDC HR Analytics: Senior Analyst (Corporate Data & Reporting) US-- Job ID: 2026-6711 Type: Regular (Full Time) # of Openings: 1 Category: Finance IDC Overview About the Role & Team IDC is seeking a highly analytical Senior HR Analytics Analyst to join the Office of the CFO, supporting the expansion of Corporate Data & Reporting into People and Talent analytics. This is a newly created individual contributor role focused on building how we measure and manage workforce performance across the enterprise. You will partner across HR, Finance, and business leadership to define KPIs, integrate data across systems, and deliver insights that inform strategic decision-making. What You’ll Do Develop and scale People Analytics reporting and dashboards, aligned to enterprise KPI standards Partner with HR and business leaders to define and track key talent metrics (e.g., attrition, engagement, hiring, workforce trends) Integrate...

002802SR School/Unit Wyss Institute at Harvard University Job Function Research Location Boston Job Type Full-time Salary Grade 054 FLSA Status Non-exempt Union 55 - Hvd Union Cler & Tech Workers Term Appointment Yes Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join the Wyss Institute at Harvard University? The Wyss Institute’s mission is to transform healthcare and the environment by emulating the way nature builds. We harness the imagination of academia and the focus of industry to translate ground-breaking technologies into commercial products that solve big problems. We support research that universities, companies, and venture capital firms don’t fund because they view it as too...

Job Ref:JR-4123 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Research Administration Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$47,400.00 - $51,800.00 per year Overview Administrative Research Technician The Walensky laboratory of cancer chemical biology at the Dana-Farber Cancer Institute and Harvard Medical School is seeking an energetic, efficient, and resourceful Administrative Research Technician interested in gaining hands-on research experience under the direction of a principal investigator who serves as a physician, scientist, and educator. This position combines laboratory research responsibilities with administrative support in an academic research environment. Specific research duties will include experimentation across chemistry, biochemistry, and cancer cell biology. Responsibilities may include ligand-binding analyses, protein production and purification, and performing assays using cultured...

IDC New Business Account Executive US-- Job ID: 2026-6798 Type: Regular (Full Time) # of Openings: 1 Category: Sales IDC Overview About the Role & Team We are seeking a highly motivated and results-driven New Business Account Executive to drive net-new logo acquisition within our Growth Technology Vendor segment. This is a true hunter role, focused exclusively on acquiring new clients across IDC’s full portfolio of products and capabilities. The ideal candidate is a proactive self-starter who thrives in a competitive environment, takes ownership of their territory, and uses smart, creative prospecting strategies to break into emerging and high-growth technology vendors.   What You’ll Do   Own and execute a net-new logo strategy within a defined territory of technology vendors under $1B in revenue Prospect, engage, and close new business opportunities across IDC’s product suite Develop and manage a strategic target list of high-growth...

IDC New Business Account Executive US-- Job ID: 2026-6797 Type: Regular (Full Time) # of Openings: 1 Category: Sales IDC Overview About the Role & Team We are seeking a highly motivated and results-driven New Business Account Executive to drive net-new logo acquisition within our Growth Technology Vendor segment. This is a true hunter role, focused exclusively on acquiring new clients across IDC’s full portfolio of products and capabilities. The ideal candidate is a proactive self-starter who thrives in a competitive environment, takes ownership of their territory, and uses smart, creative prospecting strategies to break into emerging and high-growth technology vendors.   What You’ll Do Own and execute a net-new logo strategy within a defined territory of technology vendors under $1B in revenue Prospect, engage, and close new business opportunities across IDC’s product suite Develop and manage a strategic target list of high-growth...

IDC New Business Account Executive US-- Job ID: 2026-6796 Type: Regular (Full Time) # of Openings: 1 Category: Sales IDC Overview About the Role & Team We are seeking a highly motivated and results-driven New Business Account Executive to drive net-new logo acquisition within our Growth Technology Vendor segment. This is a true hunter role, focused exclusively on acquiring new clients across IDC’s full portfolio of products and capabilities. The ideal candidate is a proactive self-starter who thrives in a competitive environment, takes ownership of their territory, and uses smart, creative prospecting strategies to break into emerging and high-growth technology vendors.   What You’ll Do Own and execute a net-new logo strategy within a defined territory of technology vendors under $1B in revenue Prospect, engage, and close new business opportunities across IDC’s product suite Develop and manage a strategic target list of high-growth...

IDC New Business Account Executive US-- Job ID: 2026-6799 Type: Regular (Full Time) # of Openings: 1 Category: Sales IDC Overview About the Role & Team We are seeking a highly motivated and results-driven New Business Account Executive to drive net-new logo acquisition within our Growth Technology Vendor segment. This is a true hunter role, focused exclusively on acquiring new clients across IDC’s full portfolio of products and capabilities. The ideal candidate is a proactive self-starter who thrives in a competitive environment, takes ownership of their territory, and uses smart, creative prospecting strategies to break into emerging and high-growth technology vendors.   What You’ll Do Own and execute a net-new logo strategy within a defined territory of technology vendors under $1B in revenue Prospect, engage, and close new business opportunities across IDC’s product suite Develop and manage a strategic target list of high-growth...