2 buyer jobs found

IDC Senior Customer Success Manager US-- Job ID: 2026-6658 Type: Regular (Full Time) # of Openings: 1 Category: Customer Success/Experience IDC Overview About the Role & Team IDC is seeking a Senior Customer Success Manager to join our team. In this role, you will manage high growth tech vendor and tech buyer customers in close partnership with a Sales Account team. As the primary point of contact post-sale, you will lead client engagement, ensuring a seamless experience and measurable value from IDC’s services. You will also serve as the bridge between the client and IDC's internal teams, feeding critical insights back to Sales and Analysts to deepen engagement and identify opportunities for growth and expansion. What You’ll Do Client Relationship Management: Build and sustain trusted, long-term partnerships with clients by serving as a strategic advisor. Defining and assisting the customer in value realization, tying back all IDC...

IDC Senior Research Director US-- Job ID: 2026-6639 Type: Regular (Full Time) # of Openings: 1 Category: Research IDC Overview About the Role & Team IDC is seeking a  Senior Research Director  to join our established worldwide artificial intelligence, data and automation (AD&A) research domain to focus on agentic AI tools and platforms. The candidate will have to demonstrate deep existing knowledge of both the existing and future capabilities across all types of agentic AI tools and platforms, including those that can build, manage, orchestrate and govern AI agents for use in the enterprise. The candidate will also collaborate with other analysts covering adjacent technologies including other forms of AI and Automation technologies. Research will include understanding market drivers and trends, buying behaviors, and the business value impact of these technologies.  The candidate will employ IDC research methodologies to size markets and forecast...