$75,000 - $120,000 yearly
Viken Detection
Burlington, MA
Description:
Overview We are seeking a technically curious, self-directed Technical Writer to create clear, practical documentation for customers, field teams, and internal stakeholders. This role focuses on user manuals, troubleshooting guides, service documentation, and training materials. The ideal candidate can quickly learn complex systems, translate technical concepts into actionable content, and bridge the gap between engineering and end users. This is a highly autonomous role requiring independent information gathering, effective collaboration with engineering, and full ownership of documentation. It is not focused on deep engineering specs, but on delivering usable, real-world technical content. Responsibilities Develop and maintain high-quality documentation, including: User manuals and installation guides Troubleshooting and diagnostic documentation Service and maintenance procedures Knowledge base articles and FAQs Create training-oriented content that...