American College of Cardiology Foundation
Washington, DC
Position Title: Sr. Specialist, Accreditation and NCDR Account Management Location: Washington, DC, United States Department: NCDR & Accreditation Service Business Operations Description: Job Description This role on the Accreditation and NCDR Account Management Support Services team is focused on providing a great customer experience to ACC customers. In this role, the Sr. Specialist supports all aspects of customer account support, including onboarding customers, renewing customers annually, promptly resolving customer inquiries, managing Clinical Registries and Accreditation product/program contracts and amendments and payment processing. Responsibilities Contribute as a key member of a high-performing team of staff who are responsible for the account management support of the Accreditation and NCDR portfolio of registries and quality programs. Ensure the provision of excellent customer service through clear, concise and consistent written and...