2 jobs found in Lansing, MI

Senior AMD Claims Representative US-MI-Lansing Job ID: 2026-8714 # of Openings: 1 Category: Claims Farm Bureau Center Overview Senior AMD Claims Representative Objective To provide an efficient settlement of automobile physical damage losses while providing a WOW! customer experience. Responsibilities Senior AMD Claims Representative Objective Complete appraisals and evaluate damage on vehicles. Relate appraisals to appropriate repair costs so as to have a significant positive effect on the overall profit picture of the company and provide quality service to the customer and aid in the retention of business.   Maintain general knowledge of automobile repairs, procedures and accepted repair practices. Stay informed of the latest changes and updates in automobile repairs and technology.   Focus on customer service by maintaining timely contacts with customers to inform them of their claim status and their role in the settlement process....

Claims Operations Analyst US-MI-Lansing Job ID: 2026-8691 # of Openings: 1 Category: Claims Farm Bureau Center Overview Claims Operations Analyst Objective To serve as an expert for the Claims Division focused on claims systems, processes, file quality and training. To represent Claims on projects to ensure claim systems and processes meet business requirements. To develop, administer and perform examinations on auditable activities. To support all members of management in the effective discharge of their responsibilities by furnishing them with independent reports, analysis, appraisals, recommendations, and pertinent comments concerning the auditable activities reviewed. To monitor and report on vendor performance. To utilize analytics to measure, evaluate, and improve functions. To work with Claims division managers to develop best practices guidelines to drive quality and consistency. Responsibilities Claims Operations Analyst Responsibilities Act...