$47,840 - $63,030 yearly
Port of Corpus Christi Authority
Corpus Christi, TX
Port of Corpus Christi Authority Systems Support Specialist Job Summary Hiring Range: $47,840.00 - $63,030.24/Year. It is anticipated the hiring rate offered will be +/- the midpoint range depending on qualifications. Port Corpus Christi Authority (PCCA) is currently seeking a dynamic professional to join our team! This position will be responsible for supporting PCCA staff and provisioning, installing, configuring, operating, and maintaining systems hardware/software and related infrastructure. Systems Support Specialist functions contain all PCCA computer systems, policies, and procedures while providing support to the IT Operations Supervisor. ESSENTIAL FUNCTIONS Resolves Level 1/Level 2 incidents and fulfills service requests (phone, e-mail, walk-up, self-service portal) for all end users in accordance with service level targets while demonstrating the highest level of customer service Escalates incidents to the appropriate...