Texas-New Mexico Power Company
Dickinson, TX
POSTING DEADLINE This position is posted until filled. DEPARTMENT Department: Rep Liaison Admin Hiring Manager: Adrienne Putnal JOB DESCRIPTION Market Relations Rep I Salary Grade: G11 Minimum Midpoint Maximum $44,877 - $58,340 - $71,803 SUMMARY: Under limited supervision, completes billing and service order request activities within market-defined protocol. Acts as a liaison with TDSP field technicians, Retail Electric Providers (REPs) and end use customers to ensure compliance. ESSENTIAL DUTIES AND RESPONSIBILITIES: Corresponds, both verbally and written, with Retail Providers, TNMP, ERCOT and end use customers to address service order and billing related inquiries and issues Reviews and resolves MarkeTrak issues Reviews and resolves all CIS related exceptions through completion, including service order and meter reading Ensures service orders are dispatched and completed timely and accurately Reviews and reconciles...