Covenant Logisitcs
Chattanooga, TN
The Logistics Support Specialist assists with streamlining daily operations within planning, customer service, and brokerage. They are multi-skilled and cross trained to enhance efficiency across Operations in designated business units. The Logistics Support Specialist should be comfortable communicating with people throughout the organization, able to solve problems, assist in spot pricing or capacity needs, adept at estimating and managing time for a variety of tasks, and has a strong sense of big-picture objectives. Responsibilities Monitor all active overnight loads to ensure continuous visibility and adherence to service expectations. Perform proactive trace and tracking through carrier communications, GPS/TMS visibility tools, and check‑calls. Identify potential service issues and take timely corrective action. Manage and reassign loads impacted by carrier falloffs or unplanned failures. Schedule, confirm, and adjust pickup and delivery appointments with shippers...